Report Abuse
How to report misuse, illegal content, or a suspicious account.
What to report
Resale of our materials for human consumption, marketing that makes therapeutic claims, impersonation of Vitamino, or any illegal content connected to our products.
Also report accounts you believe are ordering for non-laboratory use.
How to file a report
Email abuse@vitaminousa.com with as much detail as you can provide: URLs, screenshots, order numbers, account emails, and dates.
Reports may be submitted anonymously, though a contact address lets us follow up for clarification.
Our response times
Every report is acknowledged within 1 business day.
Investigations are closed within 7 business days, and the reporter is notified of the outcome where a contact address was provided.
Enforcement
Confirmed misuse results in immediate and permanent account termination and cancellation of any open orders.
Where required, we cooperate fully with law-enforcement requests.
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