Privacy Policy

Account information you provide: name, email address, shipping address, and phone number.

Order information: items purchased, lot numbers shipped, and payment confirmation tokens. We never store full card numbers.

Technical information: IP address, browser type, and pages visited, collected to secure and improve the site.

To process and ship orders, provide support, send transactional email, and maintain the batch records tied to your shipments.

To detect fraud and prevent misuse of research materials.

Marketing email is sent only to addresses that opted in, and every message includes an unsubscribe link.

We share only what is necessary with payment processors, shipping carriers, and fraud-prevention providers.

We do not sell personal information. We disclose data to law enforcement only when legally compelled.

Order and batch records are retained as long as required for traceability and legal compliance.

Data is encrypted in transit and at rest, and access is limited to staff who need it to perform their role.

You may request a copy of your data, corrections, or deletion of your account by emailing support@vitaminousa.com.

Deletion requests are honored except where records must be retained for legal or traceability obligations.